PH97 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have as a PH97 player in the Philippines.
This Privacy Policy ("Policy") describes how PH97 ("PH97," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "Player," or "User") who access or use the PH97 platform, including the website at https://ph97.app, the PH97 mobile application, and all associated services (collectively, the "Platform").
PH97 is committed to handling your personal data responsibly and in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By registering an account or using any part of the PH97 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
PH97 acts as the data controller for personal information collected through the Platform. As data controller, PH97 determines the purposes and means by which your personal data is processed.
For all data privacy inquiries, requests to exercise your rights, or complaints regarding the handling of your personal data, you may contact PH97 through the following channel:
PH97 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws. Inquiries specifically addressed to the DPO may be submitted via the contact details above, clearly marked "Attention: Data Protection Officer."
PH97 collects the following categories of personal data from players and Platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, analytics |
| Usage Data | Games played, bets placed, login history, feature interactions | Platform improvement, responsible gaming monitoring |
| Verification Documents | Scanned copies of government IDs, selfies, proof of address documents | KYC compliance, identity verification |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
PH97 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political views, or health status unless specifically required by applicable law.
PH97 collects personal data through the following means:
PH97 uses your personal data for the following purposes:
PH97 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012, PH97 processes your personal data on the following legal bases:
PH97 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on behalf of PH97 are required to enter into data processing agreements and are contractually obligated to handle your data securely and in accordance with applicable law.
PH97 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with PH97's data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes.
PH97 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, PH97 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
PH97 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
PH97 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the PH97 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by PH97:
To exercise any of the above rights, please contact PH97 support via Live Chat or email at [email protected]. PH97 will respond to all verified data subject requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.
Please note that certain rights are subject to limitations under applicable law. For example, PH97 may be required to retain certain data for regulatory compliance purposes even where a deletion request is received.
PH97 employs age verification procedures during account registration and KYC processes to prevent underage access. If you are a parent or guardian and believe that a minor has registered on the PH97 Platform, please contact us immediately at [email protected] so that we can take appropriate action.
PH97 takes its obligations regarding the protection of minors seriously and cooperates fully with Philippine authorities on matters relating to underage gambling prevention.
PH97 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where personal data is transferred outside the Philippines, PH97 ensures that appropriate safeguards are in place to protect your data, including:
By using the PH97 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
PH97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, PH97 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.
PH97 recommends that you review this Privacy Policy periodically. Previous versions of this Policy are available upon request by contacting PH97 support.
If you have any questions, concerns, or complaints about this Privacy Policy or PH97's handling of your personal data, please contact us:
If you are not satisfied with PH97's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For more information about your rights and how PH97 handles your data, you may also visit our About Us page or review our Terms & Conditions. For responsible gaming concerns, visit our Responsible Gaming page.
Six commitments every PH97 player can count on
Every connection to PH97 is protected by bank-grade SSL encryption. Your personal and financial data is secured in transit and at rest on our servers.
PH97 does not sell, rent, or trade your personal information to advertisers or data brokers — ever. Your data is used only to operate and improve the PH97 Platform.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices — what you read here is what we do.
Access, correct, delete, or port your data at any time. PH97 responds to all verified data subject requests within 15 business days — no runaround.
Your data is safe with us. Register your PH97 account today and enjoy a secure, fair, and exciting gaming experience built for Filipino players. Must be 21 or older to register.
🔞 21+ only | Play responsibly | Terms & Conditions apply